First Rate Property Management Home Page Header

121 NW Greenwood Avenue, Suite 102
Bend, OR 97701
Ph 541-550-7007 FAX 541-550-7034
www.FirstRatePM.com

PROPERTY MANAGEMENT SERVICES


Advertising

In addition to our great location for drive by and walk-in traffic, we offer the following advertising;
  • First Rate Flyers
  • Professional Signage
  • First Rate Website
  • Bend Bulletin (advertising costs will apply)
  • Craig\'s List
  • Cascade Healthcare Community (fee associated)
  • Out Reach Marketing to Local Business Owners


Professional Tenant Screening

We complete a Background Investigation Check on all our applicants. This includes;

  • Credit and Criminal Background Investigations
  • Employment and Income Verifications
  • Detailed History on Rental History and Home Ownership Verification
  • Prospective Tenants will not be approved if they have Evictions or Felonies on their Record


  • Income/Expense

  • Collect all Tenant Rents
  • Process Funds
  • Distribute Funds to Owner(s)
  • Monthly Owner Statements
  • Year End Statements
  • Year End 1099


  • Maintenance

    We take all tenant phone calls and work order requests. We process all unit move-ins and move-outs. This will include, but not limited to;

  • Performing a detailed move-out inspection
  • Taking pictures and/or video of damage
  • Touch-up and full painting
  • General maintenance repair
  • Contracting for carpet cleaning
  • Carpet/pad replacement
  • House cleaning
  • Appliance replacement
  • Tile and linoleum replacement
  • Landscape install and maintenance
  • Irrigation install and maintenance
  • Roof replace and repair
  • Garage Door Repairs
  • Pet damage services
  • Remodels
  • On call 24 hours a day for all emergencies!


  • All Maintenance work and emergencies will be billed out at the current rate of contracted value, $55 per hour with a 1 hour minimum. We know how important it is to keep your expenses down. We will always work with the most competitive rates. For major repairs and maintenance, owner approval will be needed for all costs over the owner reserve.

    Tenant Relations

    Tenant Relations is one of the most important aspects of our business. We want to retain the good tenants we have! Especially, due to high turnover costs. All tenant inquiries and requests will be handled with First-Rate Customer Service. We take pride in resolving issues with tenants and retaining their business.



    WE ARE THE MANAGEMENT SPECIALISTS! CALL US TODAY!! 541-550-7007